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FAQ
Before you get started
Integrations
Plugin settings
Github links
Custom API docs
Dashboard
App store
Apps
FAQ
Set up your account
API
Channel settings
Price settings
Stock settings
Delivery time
Content & mapping
Bundles
Orders and shipments
Logs
FAQ
Catalog
Product selections
Custom attributes
Additional data sources
Translations module
FAQ
Modules
Feedmanager
Fulfilment Manager
Cancellations module
FAQ
Pricing
Price settings
Repricer
Surcharges
Price planner
FAQ Pricing
Orders
Order overview
Track & Trace mapping
Order export modifications
Order tags
Order attributes
FAQ
Reports
FAQ
Troubleshooting
Subscriptions
Consulting
Back to home
Knowledge Base
FAQ
Before you get started
Integrations
Plugin settings
Github links
Custom API docs
Dashboard
App store
Apps
FAQ
Set up your account
API
Channel settings
Price settings
Stock settings
Delivery time
Content & mapping
Bundles
Orders and shipments
Logs
FAQ
Catalog
Product selections
Custom attributes
Additional data sources
Translations module
FAQ
Modules
Feedmanager
Fulfilment Manager
Cancellations module
FAQ
Pricing
Price settings
Repricer
Surcharges
Price planner
FAQ Pricing
Orders
Order overview
Track & Trace mapping
Order export modifications
Order tags
Order attributes
FAQ
Reports
FAQ
Troubleshooting
Subscriptions
Consulting
FAQ
How do I share credentials with EffectConnect?
How can I disable certain e-mails that are sent by EffectConnect?
Can I export order and product information from EffectConnect?
My webshop is offline, how does this affect EffectConnect, and how to handle it further?
Can I temporarily pause my EffectConnect subscription?
How can I see logs about synchronizations in the EffectConnect module in Magento?
How can I see logs about synchronizations in the EffectConnect module in Prestashop?
How can I see logs about synchronizations in the EffectConnect module in Wordpress?
Amazon errors
How can I change my password?
Why can't I sell a product that is disabled in my webshop?
Can I export externally fulfilled orders to Magento as shipped or completed?
Troubleshooting
Basic troubleshoot - One or multiple products are not visible on the marketplace/channel
Basic troubleshoot - One or multiple orders are not shipped on the marketplace/channel
Basic troubleshoot - One or multiple orders are not visible in my connection/webshop
Basic troubleshoot - New or changed product information is not visible on the marketplace/channel