What is the fulfilment manager 2.0 and when can I use it?

The fulfilment manager

The fulfilment manager is a module that provides insight into external stock on connected marketplaces, such as Bol.com (LVB) and Amazon (FBA). With the fulfilment manager, you can assign products to the desired fulfilment types. This can be done manually or automatically via autoswitch (paid option). You can also create shipments (replenishments).

Go to:

  1. Which marketplaces do we support?
  2. Using the fulfilment manager
  3. Fulfilment manager overview
  4. Fulfilment manager detail page
    1. Marketplace status
    2. Products in the fulfilment manager
    3. Conditions for automatic delivery type switching
    4. External stock alerts
  5. Replenishments

Which marketplaces do we support?

We support retrieving and exporting external stock on the following marketplaces:

  • Bol.com

  • Amazon

Additionally, you can create replenishments for:

  • Bol.com (coming soon)

Using the fulfilment manager

You will find the fulfilment manager in the menu under Apps > Fulfilment Manager. Within this section, you will see the sub-items:

  • Fulfilment Manager

  • Replenishments

Fulfilment manager overview

In this overview, you will see all connected marketplaces where external fulfilment is supported.
Click the eye icon to proceed to the detail page.

Fulfilment manager detail page

Marketplace status
Displays the status of the marketplace and whether the connection is active. We do not retrieve stock if a connection is disabled or unauthorised.

Products in the fulfilment manager
Here, you can view which products are part of the productselection connected to the relevant marketplace connection.

In the overview, you can:

  • Download the overview via the three dots in the top right corner.

  • Select products in bulk to adjust the delivery type.

  • Open a slide-out for each product via the pencil icon to view detailed information and change the delivery type.

In this slide-out, you can:

  • View available product and stock information.

  • Set the delivery type.

  • See the prioritisation of fulfilment types.

Conditions for automatic delivery type switching

In this section, you set conditions for the automatic switch (autoswitch). You decide how and when a product will automatically switch fulfilment type, for example:

Note: Automatic determination of delivery is not available in the free version.
The fixed delivery type always takes priority over other conditions. If a product is included in an active shipment / replenishment, it will automatically receive the delivery type required for the shipment will have priority.

Stock conditions

  • Own stock

  • External stock

Time-related conditions

  • Day of the week

  • Date

  • Time

Other conditions

  • Product attributes

  • Custom attributes

  • Channel attributes

Blocks can be duplicated or removed via the three dots.

External stock alerts

Here, you can set up a stock alert. You will receive an email on the selected day(s) and time with a CSV report listing products whose external stock is below the threshold value. You can also download this report directly.

Replenishments

- Coming Soon -