![logo-effectconnect-liggend-2021.png]](https://www.effectconnect.com/hs-fs/hubfs/Logo%20EffectConnect/logo-effectconnect-liggend-2021.png?height=24&name=logo-effectconnect-liggend-2021.png){kind=logo}
FAQ
- How do I share credentials with EffectConnect?
- How can I disable certain e-mails that are sent by EffectConnect?
- Can I export order and product information from EffectConnect?
- My webshop is offline, how does this affect EffectConnect, and how to handle it further?
- How can I see logs about synchronizations in the EffectConnect module in Magento?
- How can I see logs about synchronizations in the EffectConnect module in Prestashop?
- How can I see logs about synchronizations in the EffectConnect module in Wordpress?
- Amazon errors
- How can I change my password?
- Why can't I sell a product that is disabled in my webshop?
- Can I export externally fulfilled orders to Magento as shipped or completed?
Troubleshooting
- Basic troubleshoot - New or changed product information is not visible on the marketplace/channel
- Basic troubleshoot - One or multiple orders are not visible in my connection/webshop
- Basic troubleshoot - One or multiple products are not visible on the marketplace/channel
- Basic troubleshoot - One or multiple orders are not shipped on the marketplace/channel