Orders

Order overview

• Order detail page

Track & Trace mapping

• Track & Trace mapping
• My carrier is not listed in the Track & Trace mapping, what now?

Order export modifications

• Order Export Modifications
• Is it possible to change other information, like products, in the order export modifications?

Order tags

• Tag manager

Order attributes

• What is the 'Order attributes' module, and how can I use it?

FAQ

• Why is my track & trace code not arriving at EffectConnect or the marketplace?
• Can I change products in an order, and export the order again?
• Can I change customer information and re-export the order?
• Why is my order not being marked as completed on the marketplace?
• An order is not visible in EffectConnect, what now?
• An order is missing in EffectConnect. What now?
• How does EffectConnect work with different currencies on marketplaces?
• Can I generate or download an invoice from EffectConnect?
• Can I put shipments without a track&trace code on shipped via EffectConnect?
• Is it possible to exclude orders (for import or export) based on criteria?
• The order didn't export to my webshop, what now?
• Is it possible to download order data from the overview?
• Can I change order data before export?
• How do I create and export a test order?
• Can i add multiple track&trace codes to the same order?

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