1. Knowledge Base
  2. Configuring EffectConnect

Delivery time settings

  1. General overview: delivery time settings
  2. Setting your delivery time to sent to the marketplace

    1. Delivery time
    2. Lead time to ship
  3. Mapping delivery times
    1. Mapping delivery time
    2. Mapping lead time to ship
  4. Synchronization times

General overview: delivery time settings

Open the channel in EffectConnect > Settings > Delivery time

kb-info One marketplace may require a delivery time, while another may request a leadtime to ship. 


Delivery time

Leadtime to ship


Setting your delivery time to sent to the marketplace

Delivery time and lead time to ship are two important concepts related to the shipping process. While they may seem similar, there are distinct differences between these terms. Let's take a moment to explain these terms in more detail.

Delivery time

Delivery time is the amount of time it takes for a product to be delivered from the seller's warehouse or fulfillment center to the customer's doorstep once the order has been shipped.

Delivery time attribute: This is where you can set the attribute that stores the delivery time for your products. This attribute is not mandatory.

Default delivery time: Set your standard delivery promise here. If you haven't specified a different delivery promise through the mapping, we will use this as the default.

Lead time to ship

Lead time to ship refers to the amount of time it takes for a product to be shipped to the customer after they have completed their online purchase. 

Lead time to ship attribute: This is where you can set the attribute that stores the lead time to ship for your products. This attribute is not mandatory.

Default lead time to ship (in days): In the "Default lead time to ship (in days)" field, you can enter the number of days it takes for you to process an order and prepare it for shipment. This will be the default setting for all products that do not have a specific lead time attribute filled in. It allows for a fallback option in case the attribute is not provided.

Logistic class: You can select the logistic class for your products in this section. The available options in the dropdown menu are based on the settings in your seller account on the marketplace.


Mapping

By establishing a mapping you can align the delivery promise or lead time to ship provided by the marketplace with your own delivery times.

You can choose to utilize the delivery time mapping feature based on the delivery times from your webshop. Alternatively, you have the option to create a personalized delivery time using your own data by utilizing a custom attribute.


You also have the option to create a mapping for your delivery time based on specific days and times. This allows you to create rules that will only apply during certain periods, so you can automatically adjust your delivery times. It's a convenient feature that gives you more control over your shipping process.

Delivery time mapping


KB_delivery times mapping

Add delivery time rule: click here to add a new rule

My delivery time values: select a delivery time value to map. The values shown here correspond to the Delivery time attribute you have previously set.


Delivery time when in stock:
select a delivery time to map. The values shown here correspond to the delivery times the marketplace provides.


Setting active on:
this is where you can choose the specific days and times on which the delivery rule should be in effect.


Lead time to ship mapping

KB_lead time to ship mapping-2

Add delivery time rule: click here to add a new rule

My lead time values: select a lead time value to map. The values shown here correspond to the Lead time to ship attribute you have previously set.


Processing time when in stock:
select a processing time to map. The values shown here correspond to the lead times the marketplace provides. If the value 0 is allowed, it means same day shipping.


Rule is active on:
this is where you can choose the specific days and times on which the lead time rule should be in effect.


About the synchronization times

Find here more information about our synchronization times.