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- About the connection
- How about multiple languages in Shopify?
- Synchronization intervals
- VAT on orders
About the connection
A connection with your Shopify webshop is set up using a app that you install into your Shopify environment. After installing the app, you can set up an EffectConnect account. Please contact our customer success for any questions about the connection.
How about multiple languages in Shopify?
In Shopify it is possible to use multiple languages for your products if certain languages are available in your Shopify environment.
Synchronization intervals
Synchronization intervals between Shopify and EffectConnect.
From | To | Interval | |
Product data | Shopify | EffectConnect | Every night, 1 time per day |
Stock | Shopify | EffectConnect | Real time + every hour* |
Prices | Shopify | EffectConnect | Real time + every hour* |
Delivery times | Shopify | EffectConnect | Every night, 1 time per day |
Orders | EffectConnect | Shopify | Every 10 minutes |
Order shipments | Shopify | EffectConnect | Real time |
*Because we depend on receiving updates from the webshop, we also import this data ourselves at static times, just to be sure we didn't miss any updates.
VAT on orders
EffectConnect reports that there is VAT on the orders, but to apply VAT on (non-business) orders in Shopify, it is important to configure the correct Shipping zones and tax settings in your Shopify account:
1. Shipping zones: this section allows you to define the countries where you ship to.
2. Tax Settings: here, you can enter the VAT percentage for each country created in the Shipping zones.
If you installed the EffectConnect app before 01-11-2022, it may be neccesary to renew the connection with EffectConnect. For more information about this process please contact our Customer Succes department.