The EffectConnect Knowledge Base – Always available, always up to date

Whether you’re just getting started or have years of experience with our platform,
you’ll find clear answers, helpful explanations and practical tips to help you work independently and efficiently.

You don’t always need to contact our support team – most information is available for you to find and apply right away.

📚 What you’ll find in the knowledge base

• Step-by-step guides for setting up marketplaces, modules, or integrations

• Explanations of common error messages and how to fix them

• Practical tips for working smarter with tools like the Repricer, Feed Manager, or Fulfilment Manager

• Overview of subscriptions, pricing, and invoicing

• Information about support, consults, and working with our team

• And much more...

All articles are crafted in straightforward language and are regularly updated. This ensures that you always have access to the latest information.

💬 Missing something? Let us know!

We built the knowledge base for you.
That’s why we’d love to hear from you if you can’t find what you’re looking for –
or if something isn’t explained clearly enough.

Let us know via support@effectconnect.com,
or share it with your Customer Success contact.
We’ll update the knowledge base based on your input.

Your feedback doesn’t just help you – it helps every other customer with similar questions.

🔍 Tip: Use the search bar

Know roughly what you're looking for?
Use the search bar at the top of the knowledge base or in the chat window.
Just type a keyword like “repricer”, “product”, “mapping” or “bol” – and you’ll see a list of relevant articles right away.

Whether you’re looking for a quick fix or want to deepen your knowledge,
our knowledge base is available 24/7.

Together, we’ll make sure you get the most out of EffectConnect. 💪