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      Everything you need to know about the marketplace Cdiscount

      kb-info Good to know: this document explains the must-knows about the marketplace. It doesn't explain how to add this channel to your EffectConnect account. If you would like to know how to add a channel in EffectConnect, read this article. 

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      1. About Cdiscount
      2. How to create or enrich product data on Cdiscount?
      3. About the synchronization times
      4. Troubleshoot

      About Cdiscount

      Cdiscount is a major French E-commerce platform comparable to bol.com. They also offer a broad product portfolio, similar to bol.com. This wide assortment offers a lot of opportunities for sellers in different product groups. CdiscountPro.com (B2B marketplace) merged with Cdiscount.com (B2C) since March 2020. This means you can reach both target groups via one platform. 

      Please keep in mind that you must have a seller account with the marketplace, without an account you cannot sell. Each marketplace may have its own terms and conditions, always read them carefully before you start selling. 

      How to create new products on Cdiscount?

      You can create products on Cdiscount by creating a mapping group in EffectConnect. To read more about creating mapping groups, and how this works, read this article and read the part of 'creating a mapping for a legacy channel'. 

      kb-info Good to know: For Cdiscount, it is necessary to have French data imported into EffectConnect. It is not possible to create or enrich product information, using another language with a Cdiscount channel. 

      About the synchronization times

      A Cdiscount channel synchronizes according to the default synchronization times EffectConnect maintains. To read more about our synchronization intervals, read this article.

      Troubleshoot

      I don't have, or forgot, my API keys for configuring Cdiscount

      You can generate new keys inside your Cdiscount dashboard. If you don't know where to find these keys, please contact your account manager at Cdiscount. 

       

      My (new) products don't show up in my Cdiscount account

      Check if you created a mapping, which includes all the mandatory data. If so, check if the products are enabled in EffectConnect and if the synchronization times are respected. If the products still don't come online, contact us for further assistance.