Do you have questions? Just send us an e-mail, start a chat or give us a call. Whether you are a new or a long time customer, we are here to help!
During our first contact, we will discuss your business, which systems you use and how you arranged your stock and shipment. We will discuss which challenges and requirements you have with regards to marketplace automation. Based on these outcomes, we advise you and determine whether EffectConnect is a good solution for your business.
It is always possible that questions arise when you start working with EffectConnect. Know that we are available for you. Our experienced support team is known for their personal contact and is available via e-mail (response time normally within 2 hours), chat (response within a few minutes) and telephone.
We take a break in the weekend, but we are available for urgent questions via our emergency chat.
As a customer you can find videos with explanations in EffectConnect. For each module you can find a handy video in EffectConnect, via a button at the top right corner, in which we explain how that module works.
Send us a message and we will contact you soon!