Import all orders from marketplaces and other sales channel into your own system
Processing orders manually through marketplace dashboards quickly becomes unmanageable as your business grows. With EffectConnect Order Management, you automatically import all orders into one central system.
“Thanks to EffectConnect, our webshop is connected to 15 marketplaces. Orders need to flow directly from the marketplace to our webshop and logistics without delays. It’s essential that all systems work together seamlessly. You need to be able to trust that everything keeps running.”
Automatically import marketplace orders
Whether you sell on one marketplace or fifteen, EffectConnect lets you process every marketplace order across Europe in exactly the same way.
Import marketplace orders quickly and reliably into your own back office, allowing your logistics team to ship them without extra work. EffectConnect automatically sends tracking information back to the correct marketplace.
Import B2B orders through the Order API
Do you work with B2B or retail customers that place orders directly with you? With the EffectConnect Order API, you can automatically import these orders into your back office as well.
Using the Order API, you create a dedicated “channel” for each B2B customer, making their orders easy to identify within your logistics operation.
Import Shopify orders into your own back office
Using Shopify as your webshop and want every Shopify order to appear automatically in your own system?
With the EffectConnect Shopify order integration, orders are imported automatically while shipment status and tracking information are sent back to Shopify.
One central order flow for marketplaces, webshops and B2B
EffectConnect transforms orders from all your sales channels into one standardized format for your back office and logistics operation. This makes it easy to scale to additional sales channels without changing your operational processes.
Centralized order processing for every channel
Import marketplace, webshop and B2B orders through one centralized workflow. No separate exports, inboxes or portals.
Order normalization into one standard format
We convert channel-specific order data into one consistent format that fits your back office and fulfilment process.
B2B orders as dedicated channels through the Order API
Allow B2B customers to submit orders through the API. Create a dedicated channel per customer for recognition, routing and reporting.
Automatic shipment status and tracking updates
Once an order is shipped, EffectConnect automatically sends the shipment status and tracking information back to the correct sales channel.
Smart routing for your logistics operation
Automatically route orders to your own warehouse, 3PL or marketplace fulfilment using configurable business rules.
Reliable processing, even during peak periods
Built for scale and stability, even during high order volumes. Stay in control with full visibility into exceptions.
Frequently Asked Questions
Can I also process B2B orders through EffectConnect?
Yes. B2B customers can submit orders through the Order API. You can create a dedicated channel for each customer, making orders easy to identify and manage.
Which order data can be sent to my back office?
All relevant order information, including customer details, addresses, order lines, products, order references and notes. We map everything to one consistent format.
Can orders be routed to multiple warehouses or 3PL providers?
Yes. Routing rules can be configured based on criteria such as sales channel or shipping method. Schedule a demo to discuss your requirements.
Are shipment status updates and tracking information sent back automatically?
Yes. As soon as your back office ships an order or updates its status, EffectConnect automatically synchronizes this information, including tracking details, with the correct sales channel.
What happens if an order cannot be processed correctly?
You’ll have full insight into processing issues and the orders that require attention. Where possible, automatic retries are performed to keep your operation running.
Can I combine webshop and marketplace orders into one workflow?
Yes. Marketplace, webshop and B2B orders are processed through one centralized flow into your back office.
Can EffectConnect handle peak periods such as Black Friday?
Yes. Our order processing is designed for scalability and reliability, allowing you to handle high order volumes without additional manual work or downtime.
Ready to automate your order flows?
Curious how EffectConnect can automate your order processing? We’d be happy to explore your situation and show you what’s possible.
