You’re using EffectConnect to import orders you receive from marketplaces you’re selling on into your own backoffice/webshop. To do this, we need to import and store orderdata.
The orderdata consists of, but is not limited to, personal customerdata. The customerdata consists of names, addresses, (hashed) email addresses and sometimes telephone numbers.
We also store some of your information that we need to get in touch with you, to make sure our support team can help you with questions and to invoice you for the use of our system. We store company information, your name, your e-mail address and your telephone number.
Customerdata is being stored encrypted. This means that if you were to open our database and took a look at the data, you wouldn’t understand what it said without decrypting it.
EffectConnect uses the (amazing!) Amazon AWS infrastructure to host its application and databases. We use the Frankfurt Datacenter for that (and thus make sure all data is stored in the EU). Amazon took quite some measures to make sure their infrastructure is GDPR compliant. You can read about it here.
We’ve taken technical and organisational measures to ensure safety of customer data. Below are some, but not all, of our measures.
