Go to
- About Praxis and Brico
- Good to know about product information on Praxis and Brico
- How to create or enrich product data on Praxis and Brico?
- Repricer available
- About the synchronization times
- A way to check if your offers and content is processed by Praxis or Brico
- Troubleshoot
About Praxis and Brico
Maxeda DIY Group is the largest Do-It-Yourself retailer in the Benelux, including Praxis in the Netherlands and Brico in Belgium. These retail chains are represented by 339 stores, both owned and franchised. Maxeda DIY Group has more than 7,000 employees, of which ± 60% work in the Netherlands.
All stores have a total of over 1 million m² of retail space with over 1.5 million customers in the store and online every week. The focus is on improving product ranges, both through better purchasing and by improving our own brands.
Good to know about product information on Praxis and Brico
If your products are known at Praxis and/or Brico in the Netherlands or Belgium, you do not need to create this product information again. This basically means that you don't have to create a mapping (or even enable the 'product synchronization') with product information for Praxis and/or Brico, if your products are already created on the marketplace.
How to create or enrich product data on Praxis and Brico?
You can create products on Praxis and Brico by creating mapping groups in EffectConnect.
To read more about creating mapping groups, and how this works, read this article and read the part of 'creating a mapping for a channel in the channel manager'.
Products must be mapped simultaneously for Praxis and Brico. If you want to exclude products for Praxis or Brico (.i.e. because of brand restrictions in NL or BE), you can email Maxeda the list of EANs to exclude. When excluded, you can also exclude the products in the product selection in EffectConnect.
Good to know: For Praxis it is necessary to have Dutch data imported into EffectConnect. It is not possible to create or enrich product information, using another language with a Praxis channel.
Good to know: For Brico it is necessary to have Dutch and French data imported into EffectConnect. It is not possible to create or enrich product information, using another language with a Brico channel.
Good to know: It may take some time before your (new) product information is visible on this marketplace. This is because a manual check is done by the marketplace itself.
Do you have questions about the lead time or processing of your product information? Then please contact the marketplace itself. EffectConnect is not able to speed this up.
Repricer available for Praxis and Brico
Automatically adjust your prices, create more margin and maintain the buy box on Praxis and/or Brico by using our repricer.
More info about the repricer can be found here.
About the synchronization times
A Praxis channel synchronizes according to the default synchronization times EffectConnect maintains. To read more about our synchronization intervals, read this article.
A way to check if your offers and content is processed by Praxis and/or Brico
Go to the seller dashboard.
To check your offers navigate to 'my inventory > import from file > track offer imports'.
To check your content, go to 'my inventory > import from file > track product imports'.
On these pages, you can find the reports that Praxis and Brico has to show if products are processed, accepted, or rejected.
Troubleshoot
I don't have, or forgot, my API keys for configuring Praxis and Brico
You can generate new keys inside your Praxis and Brico seller central. If you don't know where to find them, please contact your account manager at Maxeda.
Products are shown double in my Praxis or Brico account, what now?
This normally happens when you've changed the SKU's that are being used. In this way, products are created again, and the old ones will remain in your dashboard which leads to double products.
The way to solve this is to remove the products with the 'old SKU's. If this happened with a lot of products, you can empty your inventory at Praxis or Brico and request our customer success department to refill your inventory by re-sending the offers.
My (new) products don't show up in my Praxis or Brico account
- Check if you created a mapping, which includes all the mandatory data. Images must meet the following requirements:
- Check if the products are enabled in EffectConnect
- Check if the synchronization times are respected. If the products still don't show up online, contact us for further assistance. Please keep in mind that it can take a few days before products show up online in your Praxis and Brico dashboard. If you need any help regarding new products that need to be accepted by Praxis, contact your account manager at Maxeda.