Good to know: this marketplace channel is currently in pilot. We will soon bring you more information regarding this soon-to-come-connection!
Go to
3. Good to know about product information requirements
4. About the synchronization times
5. Troubleshoot
About Kruidvat
AS Watson, the largest Health & Beauty retailer worldwide and the organization behind Kruidvat, Trekpleister, and ICI Paris XL, is launching Kruidvat Marketplace in 2023. This marketplace aims to provide a more comprehensive omnichannel customer journey for their customers on Kruidvat.nl and Kruidvat.be.
Kruidvat has opted for a closed marketplace where the assortment offered through Kruidvat Marketplace complements their own assortment, and only one seller is displayed per item.
Settings & configuration
For general information about adding and setting up a channel in EffectConnect please go to how to configure a channel in the Channel Manager.
Good to know about product information requirements
When you want to sell products on Kruidvat that aren't available yet or you want to enrich product information, you can manually add this information to your Kruidvat seller account, or you can use our mapping tool to synchronize product data towards Kruidvat. To read more about creating mapping groups, you can read this article.
In order to sell products on Kruidvat, a Dutch marketplace, it is essential that you provide the product information in the Dutch language. This information can be added to your webshop or you can utilize our "additional data sources" module. This feature in EffectConnect allows you to add extra product information without any interference with your existing connection. For instance, you can load a CSV file into EffectConnect to include additional product details.
To read more about the additional data sources, read this article.
About the synchronization times
A Kruidvat channel synchronizes according to the default synchronization times EffectConnect maintains. To read more about our synchronization intervals, read this article.
Troubleshoot
I don't have, or forgot, my API keys for configuring Kruidvat
You can generate new keys inside your Kruidvat seller central. If you don't know where to find them, please contact your account manager at Kruidvat.
My (new) products don't show up in my Kruidvat account
- Check if you correctly configured your channel.
- Check if the products are enabled in EffectConnect
- Check if the synchronization times are respected. If the products still don't show up online, contact us for further assistance. Please keep in mind that it can take a few days before products show up online on your Kruidvat dashboard. If you need any help regarding new products that need to be accepted by Kruidvat, contact your account manager at Kruidvat.