Good to know: this document explains the must-knows about the marketplace. It doesn't explain how to add this channel to your EffectConnect account. If you would like to know how to add a channel in EffectConnect, read this article.
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- About La Redoute
- Must know, before beginning
- How to create or enrich product data on La Redoute?
- About the synchronization times
- Troubleshoot
About La Redoute
La Redoute is the most popular online Fashion and Home&Living platform in France. La Redoute mainly focuses on women. 90% of their customers are female, predominantly between 25-35 years old. Did you know La Redoute has more than 11 million registered users?
Those consumers can be reached without having to make large investments, but it could cause errors if you don't use an automation tool. Target those consumers today, by using EffectConnect to integrate your webshop with La Redoute. This brings extra revenue, without extra work!
Please keep in mind that you must have a seller account with the marketplace, without an account you cannot sell. Each marketplace may have its own terms and conditions, always read them carefully before you start selling.
Must know, before beginning
La Redoute is a closed marketplace. This means that you can only sell on La Redoute when they invited you as a seller. We do not have any contact data of account managers that you can contact to request approval. You need to be invited by La Redoute itself.
If you would like to get accepted as a seller on La Redoute, there are a few conditions you need to meet. A high image quality is one of these conditions.
To help you getting started with knowing the conditions, we've uploaded an article from La Redoute which you can read here. If you have any questions regarding these conditions, please contact your account manager at La Redoute.
How to create or enrich product data on La Redoute?
You can create products on La Redoute by creating a mapping group in EffectConnect. To read more about creating mapping groups, and how this works, read this article and read the part of 'creating a mapping for a legacy channel'.
Please keep in mind that mapping groups are mandatory to get your products online. Please pay attention to a correct and good-filled mapping group, before you send your product URL to your account manager (next step).
Good to know: For La Redoute, it is necessary to have French data imported into EffectConnect. It is not possible to create or enrich product information, using another language with a La Redoute channel.
About the synchronization times
A La Redoute channel synchronizes according to the default synchronization times EffectConnect maintains. To read more about our synchronization intervals, read this article.
Troubleshoot
I don't have, or forgot, my API keys for configuring La Redoute
You can generate new keys inside your La Redoute seller central. If you don't know where to find them, please contact your account manager at La Redoute.
My (new) products don't show up in my La Redoute account
- Check if you correctly configured your channel.
- Check if the products are enabled in EffectConnect
- Check if the synchronization times are respected. If the products still don't show up online, contact us for further assistance. Please keep in mind that it can take a few days before products show up online in your La Redoute dashboard. If you need any help regarding new products that need to be accepted by La Redoute, contact your account manager at La Redoute.