Knowledge Base

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Knowledge Base

Orders

Track & Trace mapping

Orders

Order overview

Order detail page

Track & Trace mapping

Track & Trace mapping

My carrier is not listed in the Track & Trace mapping, what now?

Order export modifications

Order Export Modifications

Is it possible to change other information, like products, in the order export modifications?

Order tags

Tag manager

Order attributes

What is the 'Order attributes' module, and how can I use it?

FAQ

Why is my track & trace code not arriving at EffectConnect or the marketplace?

Can I change products in an order, and export the order again?

Can I change customer information and re-export the order?

Why is my order not being marked as completed on the marketplace?

An order is not visible in EffectConnect, what now?

An order from the marketplace is missing in EffectConnect, what now?

How does EffectConnect work with different currencies on marketplaces?

Can I generate or download an invoice from EffectConnect?

Can I put shipments without a track&trace code on shipped via EffectConnect?

Is it possible to exclude orders (for import or export) based on criteria?

The order didn't export to my webshop, what now?

Is it possible to download order data from the overview?

Can I change order data before export?

How do I create and export a test order?

Can i add multiple track&trace codes to the same order?

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